FemElle has a 100% money back guarantee!
If you are unhappy for any reason whatsoever within 30 days from the date of your purchase you will be given a full refund. Simply request a return order number and send back your bottle. It's as simple as that.
If you ordered two (2) or more bottles of any FemElle product less than
thirty days ago and you did not notice any effects then we will refund your money. Please note that this return policy states that a maximum of
two (2) bottles of FemElle can be used/opened and the remaining bottles returned are to be sealed and un-tampered. Your refund will be processed ONLY if you follow the instructions below. Here is what you need to do:
To request a return number click here and fill out the online form (within
30 days from the invoice date) with your full name, order number and the reason why you are returning the product. Your request for a return number will be reviewed for eligibility and if you are found eligible you will receive an email reply with a return order number. Please note that if you do not send in your request within
30 days of the invoice date you will not be refunded.
Package all of the empty and/or full bottles and write the return order number legibly on the package. Please be aware that ALL bottles must be returned in order to receive a refund and that the correct amount of opened/closed bottles must be present. Any return order, which does not contain all bottles ordered, will not be refunded.
Mail the package via certified mail within 10 days after receiving your return order number (this is strictly enforced) to the address provided.
The order will be refunded to the original form of payment unless otherwise instructed. Refunds are processed on the 1st and 15th of each month. Once a return is processed you should see the credit in the next billing cycle.
Guarantee applies ONLY to products which are purchased from this website .
Shipping and handling charges are not included.
Re-orders represent satisfaction. No refunds will be applied once a re-order has been placed.
Guarantee applies only to our retail customers. Guarantee does not apply to company distributors or product purchased through other distributors.